...for Michelle...
I recently attended an Advanced Agency Management conference, and one topic of discussion was Paper. They want us to get rid of the paper! The consultant said; we are so over it, get away from the paper, it’s an addiction, and it’s holding you back from being efficient and increasing profits. For those addicted to paper, they need to go into a room full of paper and rub themselves all over with the paper. Okay….we can always put a sticky note on our body as quit paper patch. They suggested even no notepad when the phone is answered, have headsets, and type the conversation right into the computer while talking to the client.
I was thinking, wow, we are in the dark ages! Then they asked about 50 people attending this session, how many still have paper on their desks? Almost everyone raised their hand. Shew, we are not as far behind as I thought. I’m not against paperless by any means. I would like to progress towards paperless with front end scanning and staff receiving their mail electronically. In order to implement, we first must have corporate acceptance from the very top, and no one is exempt. Getting that approval could take some intervention!
